Alexandra Muller-Gass, PHD
Josie and Valérie: yin and yang, left brain – right brain, the perfect complement. Josie is focused, analytical, and intensely driven. Valérie is calm, diplomatic, and instantly likable. Both are brilliant and 100% dedicated to the client. I interviewed several listing agents but none impressed as much. The Josie Stern Team was knowledgeable, professional, well-prepared, and presented a clearly outlined and successful marketing strategy.
In my research, I also found out through SemRush that their website was one of the most popular on Google for REALTORS® in Toronto. Clearly, my listing would be getting the visibility needed to bring in the buyers…
Our relationship was great. We had excellent communication and my input was welcome at every step. Josie would respond to my emails within minutes, even while she was on the runway at Pearson airport or on a trip outside the country. To others I referred to Josie and Valérie as “the machine” owing to the many well-rehearsed (and brilliant!) procedures they implemented for every specific situation. The ultimate utility of this became apparent at the very end of our journey when after 3 days on market we faced a multiple “bully offer” situation.
Amidst the chaos, Josie and Valérie stayed calm. They knew exactly what to do. They had faced this type of situation many times before and had evolved a specific process to follow. I also felt calm: I was confident and trusted them implicitly.After an exhausting day of negotiations, they presented me with the most perfect of deals. Thank you so much, Josie and Valérie, you are true superstars.