The Phang Family
Josie and Valerie were a pleasure to work with. We had to sell our family home that my parents had owned for over 40 years. Josie and Valerie had a keen sense of how to highlight our home’s strengths, and they had a vast network that could effectively reach the buyers they wanted to target. As a result, they generated a lot of interest in the home and we had multiple attractive offers.
Watching Josie and Valerie at work was a masterclass in sales and marketing. More than their way with words, it was about doing the necessary research so that their presentation to us would address our concerns without us even asking. It was about putting in the time to talk to us and to understand our needs: I initially visited their office to inquire about renting the home; and each time I dropped by, Josie and Valerie would take me into their meeting room to talk, even before I had signed on with them. For Josie and Valerie, it was about building a relationship, not just a making a sale.
It’s about being honest, well-respected agents who know this neighbourhood inside out: Josie and Valerie have sold over 45 homes along our street alone over the years – many of them multiple times! And on closing day, it’s about having the calm and skill to stick-handle multiple offers, having the trust of the other side in order to pull together a deal at that crucial moment.